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Serving
the North Coast of NSW Australia
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Tweed
Heads, Murwillumbah, Mullumbimby, Byron Bay, Ballina, Lismore, Nimbin,
Kyogle, Casino, Grafton, Coffs Harbour, Bellingen, Kempsey, Port
Macquarie, Taree and surrounding areas
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| Shelley
Jackson offers professional psychological and Reiki services to the
community from her private practice located in Ballina, NSW. Services
are confidential and accessible, with consultations available on weekdays,
evenings and Saturdays. The
psychological services and Reiki services offered by Shelley Jackson
are kept strictly separate. When you telephone for an appointment,
please indicate if you are seeking an appointment for counselling
or an appointment for a Reiki treatment. Generally, an appointment
can be arranged within 1-3 days of telephoning for an appointment.
It is a policy of this service not to book our services up in advance
for many months, in order to increase accessibility of services. |
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| Opening
Hours - Enquiries Ph. (02) 6686 7093 |
| Office
Opening Hours: |
| Monday
to Friday 8.30 am - 6 pm |
| Saturday
8.30 am - 12 pm |
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| Ph.
(02) 6686 7093 |
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| If
you have an enquiry about our services, you are welcome to telephone
our office during our opening hours. |
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Generally,
Shelley Jackson will be personally available to take your calls
on Monday - Friday mornings between 8.30 am - 9.00 am and between
1.30 pm - 2.00 pm. At other times, it is possible that Shelley may
be in consultation with a client when you call. In that case, please
leave a message on the answer service and Shelley will personally
call you back as soon as possible. The message service is checked
regularly each day. Alternatively, you can send an SMS text message
to Shelley, Mob. Ph. 0438 867 093.
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| Ballina
Services - Appointments and Enquiries Ph. (02) 6686 7093 |
| Shelley
Jackson is available to see clients for consultations, by appointment
only, for counselling or Reiki treatments in Ballina on Wednesdays
and Thursdays, between 9.30 am-6 pm and on Saturday mornings, between
9.00 am-12.30 pm at Ballina Wellbeing Centre, 11 Norton St Ballina,
NSW 2478. For appointments and enquiries please telephone,
Ph. (02) 6686 7093.
The
psychological services and Reiki services offered by Shelley Jackson
are kept strictly separate. When you telephone for an appointment,
please indicate if you are seeking an appointment for counselling
or an appointment for a Reiki treatment. |
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After-hours
consultations
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Shelley
Jackson is committed to providing accessible services to the community,
and therefore works flexible hours on weekdays, evenings and Saturdays.
After-hours appointments on Saturdays and weekday evenings are available
by arrangement in Ballina at Ballina Wellbeing Centre, 11 Norton
St Ballina. Back to top
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Cancellation
List
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the event that the demand for our services is high, or you are unable
to obtain an appointment at your preferred time, please ask for your
name to be included on our cancellation list. In the event of a cancellation,
every effort will be made to contact you to advise of the available
appointment time. |
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Concerned
about someone in crisis?
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If
you are concerned about a friend, family member or colleague in
crisis, or with severe difficulties, you are welcome to make an
appointment for counselling to discuss your concerns. You will receive
relevant information and advice aimed at addressing your concerns
and providing you with the assistance you require to help the other
person, where appropriate. Back
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Urgent
counselling
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If
you require urgent counselling, please advise at the time of requesting
an appointment, and appropriate arrangements will be made, whenever
possible. Alternatively, please contact Lifeline for assistance,
Ph. 131 114 (24 hrs), your GP, or telephone the Mental Health Access
Line, Ph. 1300 369 968. (Please also see our
community services information page for details of community
services available on the North Coast)
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Fees and payment options - Fee Schedule: 1/7/09 |
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Shelley
Jackson - Psychological Services
NB. Fees charged are subject to change without notice. Fees are
required to be paid in full at the end of the consultation. Fees
for psychological services may be paid by cash or cheque NB. At
present Shelley Jackson does not have electronic payment
facilities on the premises.
| Standard
consultation |
approx 50-60 minute consultation |
$120.00 |
| Long
consultation |
approx 70-75 minute consultation |
$130.00 |
Shelley
Jackson - Reiki Services
NB. Fees charged are subject to change without notice. Fees are
required to be paid in full at the end of the consultation. Fees
for Reiki services may be paid by cash or cheque. NB. At present
Shelley Jackson does not have electronic payment facilities
on the premises. NB. Reiki treatments are subject to GST.
| Standard
consultation |
approx 50-60 minute consultation |
$80.00
incl. GST |
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| Medicare
rebates and bulkbilling - psychological services |
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Shelley
Jackson is a registered provider with Medicare Australia and offers
psychological services under the Medicare Better Access to Mental
Health Care program. This Medicare program enables eligible clients
to receive a rebate on the fees for psychological services.
More information about psychology & Medicare
| Medicare
rebate for a standard consultation |
approx
50-60 minute consultation |
$80.20
(co-payment of $39.80) |
Bulkbilling
under Medicare - Bulkbilling for psychological services provided
under Medicare can be offered at the discretion of the individual
psychologist. Shelley Jackson offers bulk billing by arrangement to
approved clients, e.g. clients who receive full Centrelink benefits
and who are not in paid employment. More
information about psychology & Medicare |
| Financial
hardship - psychological services |
| Financial
hardship - Discounts on the full fee for psychological services provided
under Medicare can be offered at the discretion of the individual
psychologist. Shelley Jackson offers discounts on the full fee for
psychological services by arrangement to approved clients who are
experiencing significant financial hardship, eg. clients who are employed
part-time, on a casual basis, or who receive a reduced Centrelink
benefit and who carry out casual employment, may also be eligible
for a discounted rate on fees at the psychologist's discretion. Please
contact Shelley to discuss your concerns and payment options, Ph (02)
6686 7093. |
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Private
health fund rebates - psychological services
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| Shelley
is a registered provider of psychological services with a number of
private health funds, including Medibank Private, NIB Health Funds,
Australian Unity, Australian Health Management Group (inc. Government
Employees Health Fund, Illawarra Health Fund, Australian Country Health,
Australian Health Management and Mutual Health), MBF Australia Pty
Ltd, BUPA Australia funds (inc. Health Cover Direct, HBA and Mutual
Community), and Teachers Federation Health. If your private health
insurer is not listed here, please contact your insurer to ask if
they cover psychological services. |
Code
of ethics - psychological services
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Shelley
Jackson is a registered psychologist and member of Australian Psychological
Society. Shelley aims to provide the highest quality psychological
services, and is therefore guided by the Code of Ethics and standards
of professional practice of the NSW Psychologists Registration Board
and the Australian Psychological Society.
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Our
location
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| Ballina
Wellbeing Centre, 11 Norton St Ballina is easy to find. We are
located in Ballina CBD and you will find the turn off to Norton St
at the northern end of River St near the public swimming pool, Tourist
Information Centre and Richmond-Tweed Regional Library. Take a left
turn into Norton St from River St (going away from the Richmond River)
and we are about 3 doors down on the right in a dark grey-green house.
Two signs, Ballina Wellbeing Centre and Tony Graham Acupuncturist
are clearly visible on the outside of our building. When you arrive
to keep your appointment, please come into our reception area and
take a seat. |
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Contact
us
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Ballina
Wellbeing Centre
11
Norton St Ballina NSW
PO
Box 1611 Ballina NSW 2478
Ph.
(02) 6686 7093, Fax.
(02) 6686 7983, Mob. Ph. 0438 867 093 EMail
us
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| Our
Website Privacy Policy - Terms and Conditions |
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We
Respect Your Privacy
Shelley Jackson, Psychologist MAPS - Reiki Master Teacher understands
that privacy is important to you and she respects the privacy of
all her customers and business contacts. This Privacy Policy refers
to the use of our website for the purposes of seeking information
about professional services offered; or about purchasing our health
and wellness products. It does not refer to the privacy issues affecting
delivery of professional counselling and Reiki services. Client's
attending professional counselling or Reiki services are informed
about privacy and confidential issues pertaining to counselling
and Reiki services at the time of the first consultation; or prior
to the first consultation if a direct enquiry is made about such
matters. This document sets out our organisations Privacy
Policy, and describes how our organisation will handle the personal
information that you provide to us when seeking information about
our professional services or purchasing our health and wellness
products.
We
are also subject to the requirements of the National Privacy Principles
(NPPs). The NPPs, which are contained in the Privacy Act 1988 (Privacy
Act), govern how organisations must handle personal information
from 21 December 2001. We may collect personal information about
you online if you use our website www.well-spring.com.au If you
do use our website, please be aware that this Privacy Policy also
outlines our approach to online privacy issues (at clause 5 below).
Please read this Privacy Policy carefully as usage of our website
is conditional upon you agreeing to be bound by it.
Our
Privacy Policy applies to the entities listed at the end of this
policy, and is organised into the following sections:
1. What personal information do we use and how is it used?
2. Will personal information be given to anyone else?
3. Security of personal information
4. Access and correction
5. Online privacy issues
6. How to contact us
7. Changes to this privacy policy and additional Information
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What
personal information do we collect and how is it used?
In offering information about our professional services on this
site, as well as information about our health and wellness products
for sale, we need to collect a range of different types of personal
information in order to conduct our business. Personal information
is any information or opinion about an individual whose identity
is apparent, or can reasonably be determined from the information
or opinion. The types of personal information that we collect will
depend on the nature of your dealings with us.
Customers. If you are a person who buys our health and wellness
products via this website, we may collect personal information about
you when you make a purchase; or if you send queries about our products
and professional services. The reason we collect this information
is so that we can assist you with your queries and your use of our
products. We do not collect information that we do not need. If
you do not wish to receive updates and promotional material about
our professional services, and health and wellness products, please
let us know. Our contact details are set out in clause 6 of this
Privacy Policy.
Will your personal information be given to anyone else?
We will not provide your information to any other company for marketing
or advertising purposes.
Security of Your Personal Information
We takes steps to ensure the security of personal information we
hold. Our IT systems are password restricted and comply with relevant
security standards. We do not store on file your credit card or
account details on our computerised database.
Access and Correction
(a) Access
Under the Privacy Act, you have the right to request access to the
personal information which we hold about you (although there are
some exceptions to this). You also have the right to ask us to update
or correct your personal information when it is inaccurate, incomplete
or out of date. If you wish to exercise your right under the Privacy
Act to seek access to the personal information that we hold about
you, we ask that you contact us, using the contact details set in
clause 6 of this Privacy Policy.
To
summarise, in the first instance, we will generally provide you
with a summary of the information we hold about you. We will assume
(unless you tell us otherwise) that your request relates to our
current records about you. These current records will include personal
information about you which is included in our databases and in
paper files, and which we may use on a day to day basis. To provide
you with access to your personal information, we will ordinarily
provide you with a copy of the relevant personal information (ordinarily,
a print-out from a database or a photocopy of files recorded only
in paper form). If personal information about you (for example,
your name and address) is duplicated across difference databases
or paper files, we will generally only provide you with one print-out
of this information, rather than multiple print-outs. We will not
charge you for the cost of providing this type of access to these
current records. If the personal information we collected about
you has been de-identified such that we can no longer identify this
information as being about you, you will not be given access to
the de-identified information.
For legal and administrative reasons, we may also store records
containing personal information in our archives. You may seek access
to these non-current records held by us which are not current records,
but if you do, please be aware that it may take time to locate these
records, and we may charge you for the cost of providing access.
Also, please be aware that if the relevant personal information
was collected before 21 December 2001, we will only provide you
with access in accordance with section 16C of the Privacy Act 1988.
Section 16C states that access must only be provided to personal
information collected before 21 December 2001 if we use and disclose
that information after that date, and that providing access would
not cause an unreasonable administrative burden or unreasonable
expense. We will contact you to discuss how we will handle your
request for access to non-current records.
(b) Correction
After we have provided you with access, if you are of the view that
the personal information we hold about you is not accurate, complete
or up to date, please let us know. Please use the contact details
set out at clause 6 below. Alternatively, if you are already aware
that the personal information we hold about you is not correct (eg
if you have changed your title, name or address) please provide
us with the updated information by posting the information in writing
to us, including your: correct title, correct name, correct address/business
contact details and your daytime telephone number. We will need
to contact you in order to confirm and verify your request. For
these purposes, please provide details of your daytime telephone
number in your letter. This information will only be used for the
purposes of confirming, verifying and responding to your access
request (or if relevant, your correction request).
Online Privacy
As noted above, we may collect personal information about you from
our website if it is volunteered by you. Otherwise, we do not collect
personal information about you through our website. We may collect
non-personal information from you by your use of the website. For
example, our web host provider collects very general usage data
about access to our site and makes this information available to
us. Our web host provider does not collect information which personally
identifies you. Rather, our web host provider collects information
in an aggregate form, which tracks how and when pages in a website
were visited and by how many people. This aggregate information
enables us to improve our website to serve and inform you better.
We do not match any personal information we have collected about
you with the anonymous navigation and other non-personal information
which our web host provider collects when you visit our website.
How to contact us
Our Privacy Policy may change from time to time and will be made
available to anyone who requests it.
If you have any questions or comments about our Privacy Policy,
or if you wish to make a complaint about how we have handled personal
information about you, please contact us:
* by letter at:
Shelley Jackson, PO Box 1611 Ballina NSW Australia 2478.
* by phone: 02 6686 7093
Changes to this Privacy Policy and additional information
We strive to comply with the National Privacy Principles, and we
intend to comply with any industry privacy codes as and when they
are developed. If further privacy legislation and/or self-regulatory
codes are introduced, or our Privacy Policy is updated, we will
summarise any modifications or enhancements in this section of our
Privacy Policy. For further information about privacy issues and
the protection of privacy visit the Australian Federal Privacy Commissioner's
website at www.privacy.gov.au Our Privacy Policy was last updated
on 28/11/08.
Website
privacy policy -
This
site and all contents © 2004-2010 Shelley Kim Jackson
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Energy
balancing
to assist body,
mind,
emotions & spirit
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| Contact
Us |
Shelley
Jackson
Psychologist MAPS
Reiki Master/Teacher |
PO Box 1611
Ballina NSW 2478
Ph. (02) 6686 7093
Fax. (02) 6686 7983
Mob. Ph. 0438 867 093
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Consultations
available weekdays, evenings & Saturdays
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